Total Quality Management (TQM) Operation The following departments function to achieve Customer Satisfaction:
1. Quality System Engineering (QSE) System maintenance; Internal system audit; Document control 2. Incoming Inspection (IQC) Supplier chain management 3. In-Process Quality Control (IPQC) Dairy processes audit; SPC control; Member of QIT 4. Final Quality Control (FQC) 100% AVI inspection; Member of QIT 5. Final Quality Audit (FQA) OQC, physical & chemical Lab; Reliability testing Failure mode analysis; Calibration; Specification review 6. Customer Service (CS) Customer satisfaction; Quality resume for customer claims 7. Quality Improvement Teams (QIT) Continuous quality improvement activities
APEXNOLOGY CO., LTD.
